Aws Connect

1 week ago

Andhra Pradesh, India Virtusa Full time

Role AWS Connect Business Analyst

Skills required

Insurance Domain Knowledge

Working knowledge Amazon Connect Agent Workspace for contact centers

Agile Scrum

Rally

Key responsibility

Analyzing requirements: Understanding business needs and translating them into functional specifications.

Creating requirement documents: Documenting detailed requirements for developers and other stakeholders.

Managing changes: Handling modifications to requirements throughout the project lifecycle.

Working with development team to accept stories when requirements are met

**About Virtusa**

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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