Computer Operator with Telealler

2 weeks ago

Jaripatka Nagpur Maharashtra, India RAVI MENS Full time

Job Description: Computer Operator with Telecaller and Online Order Collector

**Overview**: We are seeking a dynamic individual to join our team as a Computer Operator with responsibilities including telecalling and collecting orders through online platforms. This role requires a proactive approach, excellent communication skills, and the ability to manage online transactions efficiently.

**Responsibilities**:

- **Telecalling**:

- Contacting potential customers via telephone to introduce our products/services.
- Answering questions about products or the company.
- Order Packaging and Sending by Courier with all forilities.

**Online Order Collection**:

- Monitoring online platforms (e.g., website, e-commerce portals, social media) for incoming orders.
- Ensuring prompt response to customer queries related to orders.
- Processing customer orders accurately and promptly.

**Computer Operations**:

- Operating computer systems and maintaining online platforms for order processing.
- Inputting data, maintaining records, and generating reports as required.
- Ensuring the security and confidentiality of customer information.

**Customer Service**:

- Providing excellent customer service throughout the order process.
- Resolving customer complaints or issues related to orders.
- Following up with customers to ensure satisfaction and repeat business.

**Requirements**:

- Proven experience as a telecaller or in a similar customer service role.
- Familiarity with online platforms and order processing systems.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in data entry.
- Ability to work well in a team environment.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Data entry: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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