Front Office Executive

3 days ago


Mumbai Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time

**Job Description: Front Office Executive at Lords CST (3-Star Hotel)**

**Location: Andheri & CST**

**Salary: ₹18,000 - ₹25,000 per month**

**Key Responsibilities**:
Guest Reception: Warmly welcome and assist guests upon their arrival, ensuring smooth check-in and check-out procedures.

Reservations: Managing reservations, coordinating with the reservation system, and updating booking details.

Customer Service: Handle guest complaints and special requests with professionalism, ensuring the highest level of customer satisfaction.

Billing and Payments: Process guest payments, handle invoicing, and ensure accurate billing records are maintained.

Coordination: Collaborating with other departments such as housekeeping and maintenance to ensure guest needs are met.

Administrative Tasks: Maintain logs, reports, and assist with general office duties.

Desired Skills & Qualifications:
Strong communication and interpersonal skills.

Proficiency in MS Office and hotel management software.

Prior experience in a similar role, preferably in the hospitality industry.

Ability to work in a fast-paced environment.

A customer-centric approach with attention to details.

**About Lords CST**:
Lords CST is a reputed 3-star hotel located in the heart of Mumbai, near the famous Chhatrapati Shivaji Maharaj Terminus (CST). Known for its excellent service and hospitality, Lords CST offers comfortable accommodations, modern amenities, and a variety of services tailored to the needs of both business and leisure travelers. The hotel is dedicated to providing a memorable experience, making it a popular choice for visitors to the city.

**Call: 9769938683**

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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