Current jobs related to Customer Service Trainer - Hyderabad Telangana - DAZN

  • Soft Service Trainer

    7 days ago

    Hyderabad, Telangana, India VESTIAN GLOBAL WORKPLACE SERVICES PVT LTD Full time

    **Job Title: Soft Services Trainer - Facility Management** **Location**: Hyderabad **Salary**: ₹40,000 - ₹50,000 (Take Home) **Experience**: 3-6 years **Job Summary**: **Key Responsibilities**: - Deliver soft services training for housekeeping, pantry, security, and front office teams. - Develop training content and SOPs tailored to various service...

  • Trainer

    2 weeks ago

    Hyderabad, Telangana, India Urban Company Full time

    About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality,...

  • Voice & Quality Trainer

    1 week ago

    Hyderabad, Telangana, India Raman & Weil - - Disinfection Manufacturing Industry Full time

    **Position: Voice and Quality Trainer** **Location**: Kukatpally, Hyderabad **About Us**: We are a leading healthcare organization dedicated to providing holistic treatments through our network of clinics across India. With a commitment to excellence and a focus on patient care, we have established ourselves as a trusted name in the industry. We are...

  • Trainer - IT Service Desk

    1 week ago

    Hyderabad, India Teleperformance Full time

    **Purpose of Position**: Responsible for training new employees and supporting experienced employees to improve their performance. Their duties include creating educational material, conducting training sessions, identifying skills gaps, and ensuring staff members stay motivated. **Key Skills**: Strong Technical Knowledge in terms of IT/Service Desk,...

  • Customer Service Leader

    2 weeks ago

    Hyderabad / Secunderabad, Telangana, India beBeeExecutive Full time ₹ 1,04,000 - ₹ 1,30,878

    Job TitleA senior executive will handle customer inquiries and issues concerning service, products, equipment, and report problem areas. The role involves triaging, troubleshooting, and resolving service issues while addressing routine customer questions.Key Responsibilities:Answer inbound Business-to-Business (B2B) customer requests or inquiries.Triage and...

  • Process Trainer

    6 days ago

    Hyderabad, Telangana, India Webhelp Full time

    **Training & Quality** **Location** - Hyderabad, India*** Job Title: Process Trainer **Job Description**: The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class...

  • Personal Trainer

    7 days ago

    Manikonda, Hyderabad, Telangana, India STRONGREPS Full time

    Are you a certified Personal Trainer passionate about transforming lives through fitness? We are seeking dedicated trainers to join our team in Hyderabad. As a Personal Trainer, you will conduct individual or group fitness sessions tailored to clients' needs and goals. **As this is a home-based personal training opportunity, we require trainers who reside...

  • Trainer

    2 weeks ago

    Hyderabad, Telangana, India OMH HealthEdge Holdings Full time

    Omega Healthcare Management Services Private LimitedTELANGANAPosted On 10 Sep 2025 End Date 24 Sep 2025 Required Experience 3 - 5 Years - Basic Section No. Of Openings 1 Grade 1D Designation Trainer Closing Date 24 Sep 2025 - Organisational Country IN State TELANGANA City HYDERABAD Location Hyderabad II - Skills Skill PERFORMANCE...

  • Personal Trainer

    7 days ago

    Manikonda, Hyderabad, Telangana, India STRONGREPS Full time

    Are you a certified Personal Trainer passionate about transforming lives through fitness? We are seeking dedicated trainers to join our team in Hyderabad. As a Personal Trainer, you will conduct individual or group fitness sessions tailored to clients' needs and goals. **As this is a home-based personal training opportunity, we require trainers who reside...

  • Sales Trainer Bb Champ

    2 weeks ago

    Hyderabad, Telangana, India Mercury Solutions Limited Full time

    Beat Trainer JD- BB CHAMP Designation:Beat Trainer Payroll:Mercury Solutions Ltd Client: Bharti Airtel The Field Sales Trainer for Broadband Services is responsible for equipping the sales team with the skills, knowledge, and strategies necessary to effectively sell broadband services. This role involveshands-on training in the field, developing training...

Customer Service Trainer

3 weeks ago

Hyderabad Telangana, India DAZN Full time

**Job Title**:

- Customer Service Trainer**Location**:

- Hyderabad, India**Schedule**:

- Full-Time, Permanent**Team**:

- Customer Service**Department**:

- Operations**What's your new role about?**:

- Welcome to DAZN, the world’s leading live OTT sports service. Disrupting an industry isn’t easy DAZN is playing more hours of live sport than any other company anywhere in the world As we bring new ideas to market and evolve our product, it’s essential that we execute to a high standard in Customer Services and evolve our model in service to looking after our fans.
- You will have experience of creating training content and programs to ensure agent readiness. This includes the design and delivery of product and soft skills training, aligned with best practices of instructional design and learning theories. You will play a key role working across markets and driving a global standard of training.
- This role will be based in our brand new Hyderabad office. Join us in India’s beautiful “City of Pearls” and bring your ambition to life. Benefits will include access to DAZN, an annual performance related bonus, family friendly community, free access for you and one other to our workplace mental health platform app (Unmind), learning and development resources and access to our internal speaker series and events.

**As our new Customer Service Trainer & Quality Analyst you'll have the opportunity to**:

- Define our success metrics within Training
- Build a training plan and deliver it
- Work on strategic projects and ensure business readiness
- Work with CS Operations to ensure agent readiness
- Work across markets and regions globally
- Support improving our global KPI’s

**You’ll be set up for success if you have**:

- Customer service background
- Zendesk Knowledge
- Training design experience
- Training delivery experience (virtual/classroom/blended)
- Quality assurance experience in a customer service environment
- Worked with different countries and understand how local market nuances impact quality
- Experience working in a digital world, with digital contact channels
- Good planning and execution skills
- An analytical, inquisitive and problem solving approach
- Excellent stakeholder management
- Clear and concise communication
- A keen interest in sports

**Here's a little more about us**:

- At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be.

As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.

**DAZN VALUES - THE ‘HOW’ IN WHAT WE DO**:
**AMBITIOUS - people who want to make a big impact and drive DAZN forward.**

**INVENTIVE - people with bright ideas who deliver great new experiences for our customers - and improvements for our business. People who come up with better, simpler ways of doing things.**

**PASSIONATE - people who are proud of our product, our content and our business - and love to shout about it. People who love what they do and show commitment every day.**

**BRAVE - people who take difficult decisions to help us focus on improving DAZN, our performance and our results.**

**SUPPORTIVE - people who know that we achieve more as a team than as individuals. People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers. People who consider others before making decisions.**

At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities.
- Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
- We look forward to hearing from you.