Windchillbusinessadmin Istration/support

**Role: Windchill Business admin**istration/Support**

**Experience: 5-8 years**

**Work Location: Bangalore**

**Notice period: Immediate Joiner**

**Roles and Responsibilities**

**PLM User Support**:

- Perform root cause analysis as needed and create/update defects/bugs in Service, so that implementation team can fix them.
- Support the ongoing PLM implementation projects by creating configurations in Windchill PDMLink as needed and or as specified in the solution design document.
- Validate the bug fixes by performing System integrations/regression testing as needed and coordinate with the end users for user acceptance test/closure of a defect/bug.
- Identify any shortfalls and provide feedback to SKF implementation team.
- Update knowledge base, FAQs as needed so as to enhance end user productivity
- Effectively communicate with Group IT and Vendors in elaborating issues and finding common grounds for resolution.
- Follow support & release management processes for tickets and project change requests.

**Experience and Skills required**:

- Around 5 years of experience in** Windchill Administration.**:

- High knowledge on PTC products.
- Experience in PTC products **PDMlink**, **MPMLink**, **Par**tsLink**- Mandatory
- Understanding of ProjectLink, Option and Variants, **Creo**and **SUMA**.
- Knowledge on Requirement Management in **Windchill**.
- Knowledge on Engineering Change Management.
- Expertise in **Windchill** 12.
- Knowledge in **CAD**tool to **Windchill integration** (Work group manager, cache maintenance, license).
- Good technical leadership skills.
- Good stakeholder management skills.
- Strong communication skills, both verbal and written.
- Excellent verbal/written communication skills are required for multi-faceted interactions with all levels of personnel within the organisation

**Mandatory Skills**:
**Windchill Administration skills**

Experience in PTC products **PDMlink**, **MPMLink**, **Par**tsLink**

Expertise in **Windchill** 12.

**Good to Have**:
Knowledge on Engineering Change Management.

Knowledge in **CAD**tool to **Windchill integration**

Knowledge on Engineering Change Management & reqts management

Understanding of ProjectLink, Option and Variants, **Creo**and **SUMA