Graduate Agri Trainee

6 days ago


Kolkata West Bengal, India Mahindra & Mahindra Ltd Full time

**Responsibilities & Key Deliverables**
- **Preferred Industries**

**Automobile**

**Farm Sector**

**Tractor**

**Education Qualification**
- Diploma in Engineering; Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering in Mechanical; Diploma in Engineering in Agriculture; Diploma in Engineering in Automobile; Bachelors of Technology in Mechanical; Bachelors of Technology in Agriculture; Bachelors of Technology in Automobile; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Agriculture; Bachelor of Engineering in Automobile**General Experience**
- Overall 10-15 Years (State CCM and CCM**Critical Experience**
- Experience of minimum 10-15 years in Customer Care (Tractor/Automobile.Experience handling 3-4 States in Customer Care function.Handling Team size of minimum 8-10 (CCMs/SCCMs.Exposure of Farm Industry and Customer Behaviour**System Generated Core Skills**
- Consumer Marketing
Marketing Communication
Customer Analysis
Customer Relationship Management (CRM)
Financial Concepts
Networking
Product Knowledge & Application
Product Management
Service Management
Service Initiatives & Campaigns
Service Business Planning
Network Administration
Continuous Process Improvement
Revenue Management
Financial Management
Budgeting & Costing
Customer Orientation
Employee Satisfaction Index (ESI)
Consumer Insighting
Customer Journey Mapping
Issue Management
Quality Assurance (QA)
Customer Sensitivity
Quality Tools
Six Sigma
Root Cause Analysis
Diagnostic Tools
Training & Development
Program Development
Competitor Analysis
Marketing Intelligence (MI)
Marketing
Program Management
Performance Management
Market Research
Business Planning
Project Planning & Execution
Market Intelligence
SAP Invoice management (SIM)
Billing
Credit Management
Designing Review Mechanism
Profitability Management
System Center Configuration Manager (SCCM)
Capability Building
Sales
Escalations Management
Team Management

**System Generated Secondary Skills**

**Job Segment**:Engineer, Engineering


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