Telesales Executive

2 days ago

New Rajendra Nagar Raipur Chhattisgarh, India SWIPE FIRE Full time

Key Responsibilities:
Generating Leads and Making Sales:
Telesales Executives actively seek out potential customers and persuade them to purchase products or services.

Understanding Customer Needs:
They must be able to assess customer requirements and tailor their sales pitch accordingly.

Providing Excellent Customer Service:
Telesales Executives are expected to be polite, patient, and knowledgeable, providing a positive customer experience.

Meeting Sales Targets:
They are typically held accountable for achieving specific sales goals and quotas.

Managing Customer Relationships:
Building and maintaining strong customer relationships is crucial for repeat business and referrals.

Handling Inquiries and Complaints:
Telesales Executives may also handle customer inquiries, address complaints, and resolve issues.

Keeping Records:
They need to maintain accurate records of calls, sales, and customer information.

Skills Required:
Strong Communication Skills:
Excellent verbal and written communication are essential for effective sales calls.

Persuasion and Negotiation Skills:
Telesales Executives need to be persuasive and adept at negotiating prices and terms.

Customer Service Skills:
A customer-centric approach is vital for building and maintaining strong customer relationships.

Sales Knowledge:
Understanding sales techniques, strategies, and best practices is crucial for success.

Product Knowledge:
A thorough understanding of the products or services being sold is essential for answering customer questions and making effective sales pitches.

Time Management:
Effective time management is necessary for meeting sales targets and managing a high volume of calls.

Computer Skills:
Proficiency in using CRM software and other relevant tools is often required.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 12/05/2025

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