F&b Gsa

3 days ago

Pune Maharashtra, India Gigadocs Softtech Private limited Full time

The F&B Guest Service Associate is responsible for delivering excellent customer service to guests in all food and beverage outlets. This role involves taking orders, serving food and beverages, maintaining cleanliness and hygiene, and ensuring guests have a pleasant dining experience.

**Key Responsibilities**:

- Greet and welcome guests in a friendly and professional manner.
- Present menus, explain menu items, and take food and beverage orders accurately.
- Serve food and beverages promptly and professionally.
- Ensure tables are properly set and maintained before, during, and after service.
- Handle guest inquiries, requests, and complaints efficiently and courteously.
- Maintain cleanliness and hygiene in dining areas according to company standards.
- Follow all safety and sanitation policies during service.
- Support team members and assist in other F&B operations when needed.
- Process guest payments accurately using the POS system.
- Refill condiments and replenish supplies as necessary.
- Adhere to grooming and uniform standards.

**Requirements**:

- Previous experience in a hotel or restaurant F&B environment is preferred.
- Strong communication and interpersonal skills.
- Basic understanding of food and beverage menus.
- Customer-oriented mindset with a positive attitude.
- Ability to work flexible hours, including weekends and holidays.
- Team player with the ability to work in a fast-paced environment.
- High school diploma or equivalent; additional hospitality training is a plus.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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