Product Language Writer

2 weeks ago

Hyderabad Telangana, India New Relic Full time

Req ID- FY24|R&D|#6045- Location(s)- Hyderabad, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week)- Your opportunity- When it comes to designing software, you know exactly how important content is to delivering exceptional experiences. You understand how to shape the conversation between technology and the people using it. You’re a microcopy maven with a deep understanding of design, research, and UX. You write words and craft experiences with content that turns software users into lifelong fans. If we're speaking your language, let's talk- What you'll do- Write and design digital experiences using New Relic voice and style. You’ll focus on the words in our software interfaces, CLIs, APIs, and other human/machine interactions.
- Think strategically. We cover a lot of ground. You'll identify and communicate opportunities to use content in new ways to make a difference for users and the business.
- Advocate for language that supports and aligns with our content goals within new features and across the platform.
- Effectively lead discussions and creative activities with team members and partners. Keep our users first in every experience.
- You'll center on our users’ needs and advocate for them in every conversation.
- Be an active advocate for consistency across the platform; develop content in US English Be kind and fun.- This role requires- Writing skills that wow us. You care equally about content, tone, and accuracy. Your words evoke emotion and you have plenty of experience with UI micro-copy and conversation design.
- Experience with UX (as a designer or by working closely with them). You are deeply familiar with designing digital interfaces and think in patterns and systems.
- Deep knowledge of our industry. You're comfortable moving quickly in the land of SaaS, modern software architectures, APIs, and performance monitoring.
- The technology you work on is fascinating to you, and you love learning about the technical underpinnings of the products you work on. You seek input in order to learn, grow, serve users, and benefit the business. Service-oriented collaboration. You work well with our designers, engineers, researchers, product managers, and fellow writers. You thrive on exploring, experimenting, and partnering with specialists.- Bonus points if you have- Knowledge of the observability industry or SRE practices, and familiarity with the tools like Kubernetes or AWS used to build modern platforms.
- Experience with Jira and agile software development.
- A strong opinion about the Oxford comma.

**Our hiring process**

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.- #LI-MP2

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