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IT Executive

2 weeks ago

Kochi, India LAKSHYA CA CAMPUS Full time

**Assist in the development of new products and enhancement of existing products.**
- **Prepare and organize project status and risk reporting to management and customers.**
- **Record product defects and appropriate resolutions.**
- **Develop mitigation plans to help resolve risks.**
- **Develop functional requirements based on business needs.**
- **Maintain accurate and complete product-related information.**
- **Identify process improvements to achieve goals related to product and customer support.**
- **Train the internal team on product knowledge as required.**
- **Work with Managers and marketing teams to ensure that products and services meet customers’ current and future needs.**
- **Identify product ideas and opportunities based on industry trends, current market environment, and competitive trends.**
- **Provide outstanding customer service to ensure customer satisfaction.**
- **Assist in the development of processes and process corrections.**
- **Provide support to customers on the function and usage of the product.**

**Job Type**: Regular / Permanent

**Salary**: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Morning shift

**Speak with the employer**
+91 9061239222