Reservation Executive

21 hours ago

Manali, India The Cozy Nook Full time

**The Cozy Nook is Hiring - Sales Executive (Reservation Sales)**
**Location**: Manali, Himachal Pradesh
**Salary Range**: ₹17,000 - ₹18,000 per month **(STAY & MEALS INCLUDED)**

**Job Type**: Full-time, On-site

Are you passionate about hospitality and skilled at converting inquiries into bookings?
Do you love interacting with people, understanding their travel needs, and offering personalised solutions?

**We’re looking for a dynamic and persuasive Sales Executive to join The Cozy Nook family in Manali.**
This role is ideal for someone with a strong sales instinct, excellent communication skills, and a love for travel and customer service.

**Key Responsibilities**
- Convert inbound leads (calls, WhatsApp, OTA queries) into confirmed bookings
- Manage guest inquiries and tailor personalised offers based on their travel plans
- Maintain accurate inventory and pricing across OTAs, direct channels, and WhatsApp CRM
- Follow up with leads through structured sales flows and CRM notes
- Coordinate closely with reservations, front office, and experience teams to ensure seamless guest service
- Track sales performance and contribute ideas for revenue growth

**Requirements**:

- Diploma or degree in Hospitality, Travel, or Business
- 1-3 years of experience in sales, reservations, or front office (hospitality or D2C preferred)
- Excellent verbal and written communication skills in English and Hindi
- Strong interpersonal skills and guest-first attitude
- Willingness to relocate to Manali

**Perks & Benefits**
- Performance-based incentives and bonuses
- Complimentary stay benefits for family/friends
- Flexible working hours where possible
- Professional growth in a fast-scaling hospitality brand

**Interview Process**:
2 Rounds (Telephonic + In-person/Video)

**Work Location**: In-person, The Cozy Nook, Manali

**Job Types**: Full-time, Permanent

Pay: ₹17,086.00 - ₹18,393.07 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Leave encashment

Application Question(s):

- What's your current salary & expectations?

**Experience**:

- Direct sales: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9599333058

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