Bpo Call Center

1 day ago

Mumbai Maharashtra, India Risosu Consulting Full time

**Job Title**: BPO Calling - Apprentice Program (Mumbai)

**Location**: Mumbai, Maharashtra

**Job Type**: Full-Time | Work from Office
**Shift**: Rotational Shifts

**Stipend**: ₹20,000 - ₹25,000 per month + Incentives + Rewards + Travel Discounts
**Education**: Graduate (Pass-out 2021-2025)
**Experience**: Fresher-friendly (No prior experience required)

**Key Responsibilities**
- Make outbound calls to potential and existing customers
- Handle incoming queries related to travel, bookings, or services
- Maintain accurate records of customer interactions and transactions
- Resolve customer complaints with professionalism and empathy
- Coordinate with internal departments to meet customer needs
- Meet performance targets and service level standards
- Ensure excellent customer service at all times

**Eligibility Criteria**
- Strong verbal and written communication skills
- Graduate (Pass-out years 2021 to 2025 only)
- All semester mark sheets must be available
- Should not have an existing PF account
- Flexible to work in **rotational shifts** from the office (Mumbai)

**Job Types**: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,534.13 per month

Work Location: In person

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