Sap
3 days ago
**Job Profile**:
- SAP**Job Location**:
- Pune**Experience Required**:
- 5-7 yrs- Mandatory Technical Skills
- Must have experience in SAP Business Suite
- Basis, solution manager, ERP and CRM
- Technically fluent in Operating System (Unix/Windows/Linux), Database (SAP HANA, SAP ASE, Oracle/DB2/SQL Server/MaxDB) administration
- Must have exp on
- Basis production support activities
- System monitoring, Performance optimization and troubleshooting, transport administration
- Client administration- Databases patches and Upgrades, SAP Version upgrades SAP solution manager activities
- Experience working in multiple support projects
- Experience on ABAP stack as well as JAVA
- Well versed with HANA performance tuning strategies specific to (SAP) Applications and best practices for table partitions for ABAP based systems
- SAP System Assessment: Analysis of errors and performance loss in the SAP system, the database, and the operating system
- Knowledge/Experience with User Management, System copies, Unicode Conversions
Mandatory Execution Skills (to handle critical tasks)
- Must have handled a team of 15 to 20 L1 & L2 consultants
- The lead will be responsible for developing efficient work methods, and collaborating with junior consultants to increase productivity
- Understanding on the ITIL framework
- Knowledge on Incident Management and Change Management is must.
- Creating and regularly maintaining the weekly and monthly shift roasters for ongoing projects
- Manage change management processes within SAP Landscape and SAP Infrastructure according to agreed procedures
- Ability to work on activities involved in Planning areas (Sizing, Scoping, Client/Landscape Strategy, High Availability/Disaster Recovery Strategy etc.) of Implementation projects without much supervision at transaction level
- Provide training and direction to other operational support teams.
- Maintain documentation on system configurations, maintenance processes and schedules.
- Perform release and patch activities and participate in overall upgrade improvements to systems and hardware.
- Ensure adherence to regulatory and compliance requirements within SAP Systems Infrastructure and Architecture.
- Participate in providing 24×7 support on rotational basis to ensure operations of these critical systems for different customers.
- Support IT audit activities, analyze results and provide remediation which results in improved compliance to standards and controls for all internal and external regulatory requirements.
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