International Bpo/call Centre for Fresher
6 days ago
**Responsibilities**:
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
**Requirements**:
- At least +2/Senior Secondary or equivalent Diploma is required
- Strong computer skills
- Excellent interpersonal English communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities
**You can share your CV at 9354855504 directly, only if you have Excellent Communication skills.**
**Salary**: ₹17,860.99 - ₹29,619.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
**Speak with the employer**
+91 9354855504
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