Tele Sales Representative/executive

6 days ago

Mohali Punjab, India Brandz Venture Pvt Ltd Full time

**JOB DESCRIPTION**:
**Job Summary**: The Tele Sales Representative shall contribute in producing sales to generate revenue for the company. They should have a result oriented mindset and superior people skills to present the products and services comfortably over the phone (Inbound/Outbound).in order to help the company grow by bringing in customers and developing business.

**Broad Responsibilities/ Major Deliverables**:

- Respond and handle customer inquiries/leads into sales opportunities/prospects
- Ask questions to understand prospect requirement as to guide/advice the right solutions or offers to them.
- Converting sales opportunity/prospect into a confirmed/closed sale or deal.
- Take and process work order in an accurate manner
- Providing reliable and actionable data to increase productivity and efficiency
- Cutting cost per sales by increasing conversion rates while reducing the volume of wasteful calls.
- Enter and update customer information in the database.
- Go the “extra mile” to meet sales targets/quotas for revenue generation
- Keep records of calls and sales note as useful information to evaluate performance in correlation with generating extra income/compensation as per incentive plan.
- Follow and adhere to the sales scripts to pitch the product or service in order to produce results
- Handle prospect objections with proper rebuttals for a convincing pitch.
- Comply with the Quality call parameters and guidelines for optimum performance.
- Adopt best practices in the telesales industry

**Supervises: Sales Associates**

**Reports to**:Team Leader

**Relationship: General Manager**
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- **Pre - requisites/Criterion**:
**Qualifications**:BSC./B.A./High School Diploma/MBA or any relevant field

**Experience**: 0-2 years in calling (inbound & outbound)

**Attributes**:

- Possess own conveyance to cover assignments at different locations
- Natural sales instincts or techniques
- Performance and Results Oriented - possess a drive and energy to achieve project goals.
- Strong work ethic
- Adopt professional ethical standards to maintain integrity.
- Self-motivated
- Enthusiastic
- Team player
- High level of self confidence

**Aptitude**:
Ø Systematic and critical thinking.

Ø Patient and cool temperament.

Ø Competency in organizational skills.

Ø Problem solving skills.

Ø Time management skills

Ø Service oriented mindset

**Key Competencies**:

- Possess excellent English Communication Skills-Verbal & Written
- Pleasant personality that reflects intrapersonal and interpersonal relationships
- Strong negotiation skills with ability to resolve issues and complaints.
- Proficiency with Computers - relevant computer programs ( e.g. CRM software, Microsoft Office, Adobe)

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**Job Types**: Full-time, Permanent

Pay: ₹9,057.94 - ₹26,903.60 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Monday to Friday

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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