Research Associate

3 days ago

Hyderabad Telangana, India BRYT BAZAAR Full time

**Job Title**: Research Associate
- Passenger Experience/ Behavioral Research Associate

**Location**: Hyderabad Airport

**Work Mode**: Onsite, Full-time

**Work Days & Hours**: 6 days/week, 9 working hours (including rotational shifts)

**Compensation**: INR 2,50,000 - 3,00,000 CTC per annum

**Passport**: Mandatory (or to be applied immediately)

**Qualification**: Bachelor’s/Master’s in Psychology, Anthropology, or related field

**Experience**: Preferably 6 months - 1 year in research, behavioral studies, or field observations

We are seeking an **Research Associate** to conduct immersive, on-ground research at Hyderabad Airport. The role involves direct behavioral observations, contextual analysis, and reporting insights to improve the overall passenger experience and airport operations.

**Key Responsibilities**:

- Conduct direct observations of passenger and staff actions in designated airport areas (e.g., check-in, security, boarding gates).
- Record behaviors including interactions with self-service kiosks, staff assistance, and passenger queues.
- Capture environmental factors influencing behavior such as crowd density, signage clarity, and seating availability.
- Use sensory ethnography techniques to observe through all five senses sight, hearing, touch, smell, and taste to build a holistic understanding of the airport experience.
- Categorize traveler types based on characteristics and emotional states (e.g., stressed business travelers, fatigued families).
- Note conversations (with permission) to understand concerns, queries, and staff responses.
- Identify recurring issues, congestion points, and propose solutions through reflective commentary.
- Ensure confidentiality and ethical research standards throughout the process.
- Prepare comprehensive ethnographic reports that provide actionable insights for enhancing passenger experience and airport efficiency.

**Key Requirements**:

- Background in **Psychology/Anthropology** with strong observational and analytical skills.
- Excellent attention to detail and ability to capture qualitative insights.
- Strong written communication to prepare clear, reflective reports.
- Comfortable working in dynamic environments with rotational shifts.
- Passport must be valid or applied immediately.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s):

- Do you have a Bachelor’s/Master’s degree in Psychology, Anthropology, or a related field?
- Do you have 6 months to 1 year of experience in research, behavioral studies, or field observations?
- Are you comfortable working onsite at Hyderabad Airport with rotational shifts?

Work Location: In person

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