Enterprise Architect

5 days ago

Pune, India Perforce Software Full time

**Job Position**: Enterprise Architect

**Position Location**: Pune, India.

Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA.

**Position Summary**:
**Responsibilities**:

- Interact with end users on technical problems.
- Tiers 1, 2 and 3 support for open source products.
- Drive resolution to problems, which include:

- Open source software issues
- Questions around open source software usage
- Questions around use and best practices
- Review customer architecture and design implementations
- Research, understand, and advocate open source software
- Interact with various open source communities
- Serve in case assignment rotation
- Share knowledge via blogs, brown-bags, and conference session

**Competencies**:

- Strong Linux background required
- Some programming experience required Understanding of networks and networking protocols
- Experience with virtualization and containerization at scale
- Database administration experience very desirable
- Experience working in production environments, especially enterprise/carrier environments
- Understanding of DevOps and automation concepts
- Strong troubleshooting and problem solving abilities
- Fast and creative thinker, quick on their feet to respond quickly to complex and difficult problems
- Proven track record of acquiring strong proficiency in new technologies quickly
- Good communication skills and strong customer service orientation.
- Ability to work in a 24/7, 365 day a year Support Organization, and be on rotation for critical customer issues during off business hours.

**Experience**:

- Minimum of 3 years of software development and design or systems administration or level 3-4 technical support experience
- At least 2 years in a senior position ( senior/lead developer, engineer, or DBA)
- Minimum 3 years implementation and troubleshooting experience in Linux, Java, Kubernetes, and/or Hadoop
- Experience working with a geographically dispersed virtual team.

Perforce is an equal opportunity employer. We value diversity and celebrate its strengths.

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