Marketing Executive

2 weeks ago

Perintalmanna, India Pompi Travels Full time

**Qualifications**

**Diploma/Degree in Travel and Tourism from a recognised University, IITM, KIITS or an institution approved by Govt. of Kerala or AICTE.**

**Responsibilities**
- Identifying new business opportunities
- Analysing market trends
- Identify and research potential clients
- Develop and design tour itineraries based on client requirements, preferences, and budget.
- Research and select appropriate destinations, attractions, accommodations, transportation, and other services. Consider factors like logistics, timing, and local regulations.
- Interact with clients to understand their travel needs and expectations.
- Provide recommendations, answer queries, and address concerns.
- Customize tours to meet individual or group requirements and ensure a high level of customer satisfaction.
- Establish and maintain relationships with various service providers, including hotels, airlines, transportation companies, tour guides, and entertainment venues.
- Negotiate contracts and rates, manage bookings, and coordinate logistics to ensure a seamless travel experience.
- Prepare and manage tour budgets, ensuring profitability and cost-effectiveness.
- Monitor expenses, compare quotes, and seek cost-saving opportunities without compromising quality.
- Track financial transactions, prepare invoices, and handle billing and payment processes.
- Prepare and distribute necessary travel documents, itineraries, and confirmations.
- Liaise with clients, vendors, and local authorities to resolve problems and ensure the safety and well-being of travelers.
- Deliver excellent customer service by promptly responding to inquiries, resolving complaints, and maintaining strong client relationships.
- Attend to customer feedback, suggestions, and complaints to continuously improve tour quality and exceed customer expectations.

Pay: ₹13,000.00 - ₹20,000.00 per month

Work Location: In person

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