IT Telecaller Telesales Executive

21 hours ago

Kolkata West Bengal, India Web Idea Solution LLP Full time

**Job Title**: IT Telecaller cum Sales Executive

**Location**: Kolkata, West Bengal

**Position Type**: Full-Time

**Company**: Web Idea Solution LLP

**Responsibilities**:

- **Tele calling**:

- Initiate outbound calls to potential clients and leads from provided lists.
- Provide detailed information about our IT products and services.
- Answer client queries and resolve issues related to our offerings.
- Maintain and update customer information in the CRM system.
- **Sales**:

- Promote and sell IT solutions and services to potential clients.
- Achieve or exceed sales targets and goals set by the management.
- Identify and qualify new sales leads and opportunities.
- Follow up on leads and maintain relationships with existing clients.
- Prepare and deliver sales presentations and proposals to potential clients.
- **Reporting**:

- Track and report on daily, weekly, and monthly sales performance and telecalling activities.
- Provide feedback and insights on market trends and customer needs.
- **Collaboration**:

- Work closely with the sales and marketing teams to develop strategies and improve sales processes.
- Participate in team meetings and contribute to team goals.

**Requirements**:

- **Education**: Bachelor’s degree in any field; a degree in IT or related fields is a plus.
- **Experience**: Minimum 1 year of experience in telecalling and sales, preferably in the IT industry.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and as part of a team.
- Good organizational and time-management skills.
- Familiarity with IT products and services is advantageous.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- IT Telecalling: 1 year (required)
- Telemarketing: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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