Service Advisor

5 days ago

Durg, India Shivnath automobiles pvt ltd ( bhilai supela) Full time

**ROLES & RESPONSIBILITIES**:

- Greet customers when they arrive at the parts and service center and direct them to an available mechanic.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options.
- Answer questions about service outcome (after consulting with mechanic if necessary)
- Advise customers about warranty protections and potential cost savings
- Help customers decide between trading in a car and fixing it through our shop
- Manage and oversee the service center’s workflow and scheduling.
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Durg, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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