Back Office Telecalling

2 weeks ago

Mota Mava Rajkot Gujarat, India Kriti Job Placement Full time

**Responsibilities**:
**Back Office Work**:

- Maintain records, files, and documentation.
- Handle data entry and manage Excel sheets or company software.
- Prepare and manage reports and administrative paperwork.
- Coordinate with internal departments for smooth operations.

**Telecalling Duties**:

- Make outbound calls to customers or leads for follow-up, feedback, or service/product information.
- Handle incoming inquiries over phone calls politely and professionally.
- Maintain call logs and update the database with call details.
- Build and maintain customer relationships.
- Provide basic product/service information and resolve queries.

**Required Skills**:

- Good communication in Gujarati, Hindi, and basic English.
- Polite, presentable, and confident on calls.
- Ability to multitask and manage time effectively.

**Education**:

- Minimum 12th Pass / Graduate (Any stream)

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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