Dispatch Executive

10 hours ago

Mohali, India SRP US Logistics Full time

**Order Processing**:

- Receive and process customer orders.
- Verify order details, including product, quantity, and delivery address.
- **Scheduling and Planning**:

- Coordinate with various departments to determine product availability and delivery schedules.
- Plan and schedule dispatch activities based on priority and deadlines.
- **Route Planning**:

- Determine the most efficient and cost-effective routes for deliveries.
- Optimize routes to minimize delivery time and fuel costs.
- **Communication**:

- Communicate with drivers, warehouse staff, and other relevant personnel to ensure smooth operations.
- Provide timely updates to customers regarding the status of their orders.
- **Documentation**:

- Prepare and maintain accurate records of dispatch activities, including delivery confirmations and any issues encountered.
- Ensure all necessary documentation, such as invoices and shipping labels, is complete and accurate.
- **Quality Control**:

- Ensure that products are packed and loaded correctly to prevent damage during transit.
- Implement and monitor quality control measures to meet customer satisfaction.
- **Problem Resolution**:

- Address and resolve any issues or delays in the dispatch process.
- Work with relevant departments to troubleshoot and solve problems related to dispatch.
- **Compliance**:

- Ensure compliance with all relevant laws and regulations governing transportation and dispatch activities.
- Stay updated on industry regulations and best practices.
- **Technology Utilization**:

- Utilize dispatch software and other technology tools to track shipments, optimize routes, and improve overall efficiency.
- Provide training to staff on using relevant technology.
- **Customer Service**:

- Interact with customers to address inquiries, provide information on delivery status, and resolve issues.
- Maintain a high level of customer service to enhance customer satisfaction.
- **Cost Management**:

- Monitor and control costs related to transportation, fuel, and other dispatch-related expenses.
- Identify opportunities for cost savings and efficiency improvements.
- **Safety Compliance**:

- Ensure that all dispatch activities comply with safety regulations and guidelines.
- Implement safety training programs for drivers and other relevant staff.

**Salary**: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- Mohali, Punjab (required)

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9875956608

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