Sales and Customer Service

5 days ago

New Delhi, India SteelonClick Full time

**Job Overview**:
**Key Responsibilities**:

- Providing product information and recommendations to customers
- Processing orders and managing customer accounts
- Troubleshooting customer issues and providing timely solutions
- Following up with customers to ensure satisfaction and identify upsell opportunities
- Achieving sales targets by identifying and closing sales deals
- Maintaining accurate records of all customer interactions and transactions
- Collaborating with other teams to ensure a seamless customer experience

**Requirements**:

- High school diploma or equivalent
- 1+ years of experience in sales and customer support
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Demonstrated ability to close sales deals
- Excellent command on English and Hindi
- Ability to multitask and prioritize workload
- Proficient in Microsoft Office and CRM software

**Preferred Qualifications**:

- Bachelor's degree in business, marketing, or related field
- Experience in a similar role within the industry

If you are a self-starter with a passion for sales and customer support, we encourage you to apply. We offer a competitive salary, benefits package, and opportunities for growth within the company.

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance

Shift:

- Fixed shift

Supplemental pay types:

- Commission pay
- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 7217714976

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