Operations Support Executive

2 days ago


Chandigarh Chandigarh, India Eon Infotech Ltd Full time

**Essential Skills**:

- Customer Management
- Team and Field Staff Management
- Work Planning & Scheduling
- Strong verbal & written communication
- Problem-solving abilities under pressure
- Proficiency in MS-Office/Open Office and Google Maps

**Desired Skills**:

- Knowledge of Telecom or Vehicle Electronics
- Experience with client calls & complaint handling

**Key Responsibilities**:

- Manage the Customer Service Field Team and Support Technicians
- Professionally handle customer calls and resolve complaints
- Coordinate with clients, the production team, and management
- Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps
- Plan replacements and maintenance for faulty devices

**Qualifications**:

- Graduate in any discipline with a one-year computer diploma, or a Graduation in Computer Application.

**Experience**:

- 0 to 2 years of experience as an Operations Executive (Freshers are welcome to apply)

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9115104460
Application Deadline: 25/02/2025



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