
Customer Experience Executive
2 weeks ago
Customer Relations & Support Executive
Location: Kiran Vihar, Near Karkardoom Metro Station (New Delhi)
Employment Type: Full-time
About the Role
Key Responsibilities
- Maintain a detailed Excel sheet of all interactions, ensuring accurate tracking and easy follow-up.
- Provide clear and concise information about our programs, processes, and offerings.
- Coordinate with internal teams to resolve customer issues efficiently.
- Conduct outbound calls for payment follow-ups when required.
- Ensure a positive customer experience and maintain strong relationships with clients.
**Requirements**:
- Strong verbal communication skills in English (and Hindi, if applicable).
- Basic understanding of Microsoft Excel and Google sheets
- Ability to handle customer concerns with patience and professionalism.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
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