E-commerce Assistant

19 hours ago


Delhi Delhi, India PERCH Full time

We're seeking a immediate joiner for the profile of **e-Commerce Operations Assistant** to join our team If you're detail-oriented, love managing online workflows, and thrive in a fast-paced digital retail environment — this one’s for you You'll support the smooth running of our online stores, from order processing to inventory updates and customer satisfaction.

**Key Responsibilities**:

- **Process** and manage **daily orders** across **platforms** like Shopify, Amazon, Myntra, Nykaa, Tata Cliq & Ajio
- Monitor and **update stock levels** to avoid out-of-stock situations
- Create, update & maintain product listings (descriptions, images, pricing & promotions)
- **Handle customer queries**, returns, exchanges & complaints — keeping satisfaction high
- **File claims** for fraudulent returns & resolve order discrepancies
- Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries
- Maintain records for orders, inventory & customer communications

**Requirements**:

- 1+ years of experience in e-Commerce operations (fashion/lifestyle a plus)
- Hands-on with platforms like Shopify, Myntra, Amazon, etc.
- Strong attention to detail & organization skills
- Solid communication (written & verbal)
- Basic knowledge of inventory & fulfillment workflows

**Office Timings : 09:30 AM to 06:30 PM**

**Working Days : Monday to Saturday**

For further inquiries, contact us at +91**9220894940**.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift

Application Question(s):

- How many years of work experience do you have with e-Commerce Order Processing?
- How many years of work experience do you have with Returns Claims?
- How many years of work experience do you have with Inventory Management?
- How many years of work experience do you have with e-Commerce Operations?
- We must fill this position urgently. Can you start immediately?
- Work location in Meera Bagh, Paschim Vihar, West Delhi, are you comfortable to Commuting or Working On-Site as Full-Time?
- What's your last drawn in-hand monthly salary?
- Would you be comfortable with a compensation of up to ₹15,000 per month for the role of e-Commerce Operations Assistant?
- On a scale of 1 to 10, how would you rate your English Communication?

Work Location: In person


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