Tele Caller Executive

2 weeks ago

Jaipur Rajasthan, India Prolegion Private Limited Full time

Job Title: Telecaller (fresher can apply)

Location: Onsite at Jaipur, Rajasthan, India

Key Responsibilities:

- Responsible for making outbound calls and regular follow up on leads assigned.
- Explaining the product features in detail
- Understanding customer requirements and encouraging them to upgrade the right customer experience.

Roles and Responsibilities:

- Engage with customers to educate them about the product and solve their queries.
- Convert potential leads into customers by answering incoming calls/dialing outbound leads on a rotating basis.
- Should be able to work with a team and meet deadlines.
- Must proficiently handle customers and identify their needs for service and support.
- Use Dynamics Marketing to track customer interactions and data.
- Utilize Salesforce Analytics to analyze sales data and report on goals and sales performance.

Required Qualifications & Skills:

- Minimum of a High School Diploma or equivalent. Bachelor's Degree preferred.
- Experience in telemarketing, sales, customer service, or a related field.
- Ability to learn about products and services and deliver the same to potential customers.
- Knowledge of Dynamics Marketing, Salesforce Analytics, and cold calling techniques.
- Must be able to handle customers' rejection and stress in conjunction with a fast-paced work environment.

Pay: ₹96,000.00 - ₹180,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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