Front Office Associate

6 days ago

Anjuna, India Lemon Tree Goa Full time

Handle challenging situations with guests diplomatically.
- Maintain a high level of output and quality regardless of the task load.
- Take initiative and act quickly to deliver projects in a professional manner.
- Take action to ensure overall success of department / organization.
- Coordinate with other departments - HK, Engg, F&B, and Accounts
- Looking after the working condition of equipment at FO
- Control FO cash / IOU clearance
- Taking handover from previous shift
- Assigning rooms for the arrivals. Conduct the check-in /check-out procedure as per the established standards of the company
- C form deposits
- Monitoring the house position, room reservations and room blockings (current and next shift)
- Ensuring approved billing, cashiering and accounting practices are followed
- Ensuring that guest complaint is promptly resolved to the entire satisfaction of the guest.

Pay: ₹11,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Microsoft Office: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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