Process Associate
6 days ago
Ready to shape the future of work?_
- At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges._
- If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment._
- Responsibilities_
- _Follow up on customer/internal disputes, customer questions and working between departments to get a resolution._
- _Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund_
- Qualifications_
- Minimum qualifications_
- _Graduate in Commerce (B.Com)_
- _Freshers are eligible_
- _Strong English language skills (verbal and written)_
- _Meaningful Experience_
- Preferred qualifications_
- _Strong Interpersonal Skills (verbal and written)_
- _Significant experience in Accounts Receivable/Order to Cash_
- Why join Genpact?_
- _Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_
- _Make an impact - Drive change for global enterprises and solve business challenges that matter_
- _Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_
- _Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_
- _Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_
- Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up._
- Let’s build tomorrow together._
- Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._
**_
Job_**_Process Associate_
**_ Primary Location_**_India-Kolkata_
**_ Schedule_**_Full-time_
**_ Education Level_**_Associate's Degree/College Diploma_
**_ Job Posting_**_Sep 13, 2025, 1:09:03 PM_
**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_
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