Tax Information Reporting Standardization

Tax Information Reporting Standardization & Simplification - C09

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

**Citi Shared Services (CSS)** is a vital partner to the Corporate Finance and Human Resources organizations. We ensure financial and human resources operations and processes throughout the entire employment life cycle are carried out through the performance of world-class, scalable operations. We also deliver excellence in mission-critical, global products and local services for 84 countries. Furthermore, we manage the governance of the Citi Solutions Center Network, which serves 98,000 employees, supporting Citi’s businesses and operational units. Our diverse profile of products and services touches every Citi employee.

Our strategic priorities, which include enhancing our safety and soundness standards, elevating both leadership and manager capabilities, as well as designing innovative solutions to eliminate pain points, enable us to continually raise the bar. We are implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward compatible behaviors, all while modeling a customer-centric mindset. 90% of the CSS family calls one of our strategic hubs (Budapest, Costa Rica, Manila, Mumbai, Tampa, and EMEA) home. Each hub offers a unique energy and a myriad of development and engagement opportunities, but the common attribute that cuts across them all is a strong sense of community. We are long-standing champions of diversity, which is consistently reflected in our decisions and actions. Our employees value meritocracy, demonstrate passion for growth and development, and model dignity and respect for all.

As part of Finance and Risk Shared Services (FRSS), Tax Information Reporting (TIR) is responsible for end-to-end client tax activities including validation of client tax certifications, withholding, information reporting under Internal Revenue Service, Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standard (CRS) regimes, Citi-wide governance, and US non-income tax including sales & use tax, personal property tax, and others.

Tax Information Reporting Standardization & Simplification - C09

As part of a global team supporting the FRSS Tax Information Reporting organization, identify actions to reduce manual touchpoints and increase automation, increase interaction between regional teams and business specific teams, and standardize & simplify existing processes.

**Responsibilities**:

- Support the operational build-out and execution of a process to monitor and address discrepancies between securities information on disparate systems; develop procedures, process flows, and controls for the activities
- Participate in process walk-throughs by activity type, location, and/or business line in order to document similarities, gaps, and technology solutions
- Assist in the identification of solutions to simplify activities across the global Tax Information Reporting team such as system enhancements or digital automation
- Partner with TIR activity owners, Global Business Leads, Assurance & Compliance Team, and TIR Projects team based on findings in order to drive execution

**Qualifications**:

- Incumbent should have 1-2 years of experience in finance, accounting, tax, or risk within the final services industry
- Bachelor’s degree in related field
- Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of organization
- Knowledge of tax information reporting activities is preferred

**Critical Competencies**:

- Strong understanding and appreciation of internal control environment, metrics and reporting, and data quality initiatives/expectations
- Strong Microsoft Office skills including Microsoft Excel and PowerPoint
- Experience with Power BI, Python, KNIME, Xceptor, or other digital tools is preferred

**About Citi**

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than