
Trainee
3 days ago
Coimbatore, India
- DOP
- 3085612
**Job Description**:
**Summary**:
- The Setup Configuration Specialist (SCS) responsible for configuring and testing Wipro’s proprietary Total Benefit Administration (TBA) System to meet the needs of our clients’ requirements.
- Configuring involves using proprietary systems and tools to set up and configure tables/parameters in the TBA System as defined by analysis.
- Testing involves the preparation of test cases and test data and execution of test activities based on the direction from the SA.
**This role is designed as an entry-level position for applicants with strong skill sets in programming (logical reasoning, analytical skills),systems configuration and testing related to systems that support human resource functions.**
**Detailed Responsibilities**:
- Technical / Domain knowledge, System Development and Quality Assurance, Ongoing task Management - 80%.
- Communication: Actively Participates in huddles/meetings, effective communication through Maestro / Mail, Lync, client team touch base - 10%
- Operations/Other services/Shared services support -5%
**Continuous improvement and other client/organization initiatives - 5%.**
**Role Complexity**:
- Client Knowledge and Delivery
- Reviews client requirements documents and any preliminary test plans, rightly adhere to the due dates and support the client delivery priority.
- Asks clarifying questions on the stated requirements, and effectively use the handoff time.
- Utilizes relevant problem-solving resources as needed.
- Escalates issues when appropriate.
- Uses typical client requirements documentation to assist with analysis and/or test planning.
- Identifies needed test cases
- Completes test plans with test case needs
- Configures the system to meet analysis specifications.
- Documents relevant configuration in analysis specifications.
- Fixes any issues identified via test execution
- Ability to stress test the system
- Behavioral Aspects:
- Flexible and adapt to changing priorities and deadlines.
- Open to feedback and responds positively to the development opportunities
**Work with global teams efficiently and have the relevant task information flowing through**
- all channels (Mail, Lync, Timestamp, Voice call etc.)
- Keen attention to detail, Resourceful problem solvers Self driven and exhibits keenness to take initiative
**Quality and Technical Skills**:
- Knowledge of Software Development Life Cycle (SDLC) principles/concepts.
- Principles of automation testing and some exposure might be desirable
- Knowledge of system testing and software quality assurance best practices and methodologies
- Ability to break down a complex problem into smaller, more manageable pieces and able to understand and describe the relationships between those pieces (i.e. good analytical skills).
- Experience with systems implementations
- Writes intermediate SQL queries
- Troubleshoots intermediate system defects and errors
- Effectively manage tasks, prioritizes and proactively update status to Managers.
- Should be able to tie test plans to real time customer impact
- Should be able to think test cases beyond the test plan provided
- Strong ability and keenness to break the system through testing
- Good Understanding of Data Analysis
- Analyzes and debug issues
- Utilizes relevant problem-solving resources as needed
- Escalates issues when appropriate.
- Communication and Excellence
- Excellent communication skills (Oral, written and listening ability).
- Shares information and write and speak concisely
- Excellent understanding of the organization's goals and objectives.
- Takes ownership and responsibility for work assigned..
- Highly Self Motivated and a team Player.
- Respect and Dignity for each other to be displayed at all times
- Analyzes and debug issues
- Utilizes relevant problem-solving resources as needed
- Escalates issues when appropriate.
Excellence, People, Integrity, Community:
- Transparent, collaborative team player
- Conducts all business with integrity and upholds behaviors that support Wipro Policies and guidelines (e.g., Code of Conduct, Data Privacy)
- Participates in community efforts.
**Education &Certification**:
Bachelor’s degree computer science, math or equivalent work experience in an analytical area.
- Tech (any specialization), BCA, MCA is preferred.
**Graduates with relevant computer diploma’s.**
**Work Experience**:
- Entry-level SCSs normally come from the external source, primarily through campus recruiting.
**Experienced SCSs normally come from the external source, primarily from other technology-related companies with systems implementations & Testing experience.**
**Other**:
- As per business requirements - Working with global and off-shore resources may require flexible work hours.
- Mobility between India locations basis team alignment/meetings
**Participation in training sessions, business management routines in office/offsite**
- Defined Benefit (DB) Tech
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