Sales & Service Executive

5 days ago

Gandhidham, India NEO NIR ENGINEERING LLP Full time

**Key Responsibilities**:
**Sales Responsibilities**:

- **Lead Generation & Business Development**:

- Identify potential customers in industries such as chemicals manufacturing, HVAC, power generation, and refineries that require water treatment chemicals.
- Approach new leads through cold calling, networking, referrals, and site visits.
- **Sales Process Management**:

- Conduct client presentations, explaining product benefits and providing customised solutions for their water treatment challenges.
- Prepare and deliver proposals, quotes, and contracts.
- Negotiate terms and close deals to meet monthly, quarterly, and annual sales targets.
- **Customer Relationship Management**:

- Build and maintain strong, long-term relationships with clients to foster repeat business.
- Ensure customers are satisfied with their water treatment programs, receiving feedback, and resolving concerns.
- **Market Research**:

- Monitor market trends, customer needs, and competitors’ activities to ensure the company’s offerings remain competitive.
- Suggest improvements and product innovations based on customer feedback and market demands.

**Service Responsibilities**:

- **Technical Support & Troubleshooting**:

- Conduct site visits to perform detailed assessments of customer water treatment systems, including boilers, cooling towers, and RO systems.
- Analyse water chemistry, performance metrics, and system efficiency to recommend adjustments or corrective actions.
- Recommend and monitor the appropriate dosage of chemicals such as corrosion inhibitors, biocides, antiscalants, and pH adjusters to ensure optimal system performance.
- **On-Site Training**:

- Provide hands-on training to customers and their technical teams on how to manage and maintain their water treatment systems.
- Educate clients on safety procedures, proper chemical handling, and dosing equipment maintenance.
- **Monitoring & Reporting**:

- Regularly check system parameters (pH, conductivity, scaling, corrosion potential) and analyse lab results to ensure compliance with customer expectations.
- Generate and deliver detailed service reports, outlining system performance, chemical consumption, and recommendations for improvement.
- **Troubleshooting & Emergency Support**:

- Address emergency issues related to system failures or inefficiencies, providing timely solutions to minimize downtime and prevent equipment damage.

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund

Compensation Package:

- Performance bonus

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8200994823

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