Dm - Digital - Store Ops

**Posted Date**
- 27 Apr, 2025

**Business**
- Electronics Digital Stores

**Family**
- Digital Store

**Functional Business Area**
- Store Operations

**Location**
- Kurukshetra

**Responsibilities**:

- To achieve the revenue and gross margin targets for the categories managed - To optimize the store display stock and back-store inventory to increase the stock turns for the category - To ensure effective stock and visual merchandising including product label, accurate and updated prices, special/periodic promotional offers, point-of
- purchase promotional materials, sales planning. - Monitor sales figures vis-à-vis plan/forecast and interpret trends to facilitate inventory planning along with the Sales Manager/Buyer. - Work closely with buying team to ensure 100% fill rate at store. - To ensure shrinkage on floor is minimized as per company guideline.
- Increase sales and margins and minimize expenses, including dump and shrinkage - Conduct market surveillance for category managed in terms of competitor’s product and model mix, selling prices, promotional offers, visual merchandizing, customer traffic/footfalls and implements the best practices on the floor with the co-operation of Buyers. - Gather consumer data for feedback - Sales staff are trained and constantly updated - Product knowledge, brand differentiation - Recognize and develop talent - Mentor sales assistance through training and career planning - Update category and store associates on latest development in new product/brands and presentation/selling technique - Healthy Sales and achievement of store KPI's - No of bills / ATV/ SPF/FUPT/Loyalty - Profitability from stores vide - Growth in Sales - Adhering to operations parameters as per SOP in accordance with overall company policy. - Improving the commercial performance of the showroom by increasing its turnover. - Maximising profitability through efficient showroom operations. - Managing Human resources, finance, inventory, customer care, Marketing and administration. - Ensuring a delightful shopping experience to customers and making the showroom to customers a preferred shopping destination to shop. - Revenue per Sq Ft and Gross Margin per Sq Ft for the categories managed - Increase in conversion ratio of respective category - Increased Average Transaction Value per customer - Stock Availability in terms of per cent reduction of stock-outs - Complete adherence to the training calendar for category team leaders and sales associates - Accuracy and uptime of all forms of Visual merchandizing for categories managed - Increase of Stock Turns for

**Education Requirements**

Graduate/Post Graduate

**Experience Requirements**

5 - 6 Years

**Skills & Competencies**
- Customer focus - Result orientation - Team Building - Routine management - Analytical Skills - Business Acumen - Team Work - Interpersonal Skills - Ownership - Attention to Detail - Operational SOPs - Customer Service - Ability to work under pressure - Communication Skills - Commitment to Excellence - Analytical Thinking - Result Orientation - Ownership mindset