Front Desk Executive

4 days ago

Chandigarh, India Jindal Ivf Full time

We are committed to provide our employees a healthy learning and growth environment. The biggest edge we have over other IVF centers is that there is an excellent in house training curriculum for doctors and other medical staff. The hands on experience of IVF that our Consultants and Senior Residents get here is par excellence. We try to imbibe the spirit of Ethics and Excellence while we work which is the guiding pole and motto of this organization. HR department designs each policy keeping in view the happiness of the employees and their efficiency at the workplace. We believe that happy employees will in turn lead to happier clients. We promise to deliver our employees the same degree of respect, concern and caring attitude internally that they are expected to share externally with every client of this organization.
**Call**:
**0172-4911162**

**Roles and Responsibilities**
- Managing doctor appointments.
- Handling customer complaints and follow-ups.
- Handling calls both inbound and outbound.
- Having knowledge of emergency codes to manage emergencies.
- Tracking and making recommendations for enhancing customer experience in the hospital.
- Helping in general hospital operations.
- Any other ad hoc duties related to hospital operations assigned by supervisor.
- Good communication skills both verbal and written.
- Great interpersonal skills and team work ability.
- Good analytical skills and quick thinking.
- Dedication and passion to meet and exceed customer expectations both internal and external.
- Positive, Pro
- active, Motivated with “can-do” attitude.

**Qualification** Should be graduate in any stream.

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