Dispatcher (Usa)

2 weeks ago

Mohali Punjab, India NASDA GLOBAL Full time

Develop delivery routes and maintain contact with drivers throughout the day
- Collaborate with management to modify daily routes to accommodate the needs of customers
- Act as a communication liaison through the two-way truck radio system and answer incoming phone calls from drivers on the road
- Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
- Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
- Agent must have on customers
- Tracking & Trace must be good.
- Fixing appointments based on the availability of customers and client
- Handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- Dealing with customer issues and churning out an easy-to-follow solution
- Managing payment and delivery of customer orders.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Food provided
- Paid time off
- Work from home

Schedule:

- Evening shift
- Fixed shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Work Location: In person

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