Tellecaller

4 days ago

Secd Indiranagar Lucknow Uttar Pradesh, India Nowgray IT services Full time

**Job Opening: Telecaller - Lucknow**

**Company**: Nowgray IT Services Pvt. Ltd.

**About Us**:
Nowgray IT Services Pvt. Ltd. is a leading IT & Digital Solutions company based in Lucknow. We specialize in **Website Design & Development, eCommerce Marketplace Onboarding & Management (Amazon, Flipkart, Blinkit, Meesho, Myntra, AJIO), Mobile App Development, SEO, Digital Marketing, and Custom Software Solutions.** We are expanding our sales team and looking for a dynamic **Telecaller** to join us.

**Role Overview**:
**Key Responsibilities**:

- Make **outbound calls** to potential clients to explain Nowgray’s IT & Digital services.
- Handle **120+ calls per day** with efficiency and accuracy.
- Generate leads, qualify prospects, and schedule meetings for the sales team.
- Follow-up with interested clients and maintain proper call records.
- Share service details, resolve basic client queries, and escalate leads to Sales Executives/BDM.
- Maintain and update the CRM/database regularly.
- Meet daily, weekly, and monthly calling/lead targets.
- Support sales & business development teams in achieving revenue goals.

**Skills & Qualifications**:

- **Education**: Minimum 12th pass / Graduate in any field.
- **Experience**: 1-2 years of telecalling/telemarketing/voice process experience (preferably in IT, EdTech, or Digital Marketing industry).
- Excellent **verbal communication skills** in Hindi & English.
- Strong **convincing ability** and confident speaking manner.
- Ability to handle high-volume calling and work under pressure.
- Basic knowledge of MS Office/CRM tools is an added advantage.

**Why Join Us?**
- Competitive salary + performance-based incentives.
- Opportunity to build a career in **IT Sales & Business Development**.
- Professional and growth-driven work environment.
- Office Timings**:10:00 AM - 8:00 PM | 6 days working | Defined leave policies**.

**How to Apply**:
Pay: ₹8,000.00 - ₹12,000.00 per month

**Language**:

- English (required)

**Location**:

- Sec-d Indiranagar, Lucknow, Uttar Pradesh (preferred)

Work Location: In person

Expected Start Date: 08/09/2025

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