
Sales Support Coordinator
6 days ago
**1. Administrative and Operational Support**:
- **Sales Documentation**: Prepare, review, and maintain sales contracts, proposals, and other crucial sales documents.
- **Data Management**: Accurately enter and update customer information, sales data, and leads into a CRM (Customer Relationship Management) system.
- **Reporting**: Generate regular sales reports, analyses, and forecasts to help the Sales Director track performance against targets. This includes reports on sales activity, pipeline status, and customer acquisition.
- **Scheduling and Coordination**: Manage the Sales Director's calendar, schedule meetings with clients and internal teams, and coordinate travel arrangements.
**2. Client and Customer Interaction**:
- **Point of Contact**: Act as a primary point of contact for clients, handling inquiries, addressing concerns, and providing excellent customer service.
- **Order Processing**: Oversee the entire order-to-delivery process, from receiving a purchase order to coordinating with logistics and finance to ensure timely and accurate delivery.
- **Issue Resolution**: Proactively identify and resolve customer issues related to orders, billing, or product availability, escalating complex problems to the Sales Director when necessary.
**3. Sales Team Collaboration**:
- **Team Support**: Provide direct support to the sales team by preparing presentations, managing sales materials, and ensuring they have all the necessary resources to close deals.
- **Communication**: Act as a liaison between the sales team and other departments (e.g., marketing, finance, and product teams) to streamline communication and resolve cross-functional issues.
- **Training and Onboarding**: Assist in the onboarding of new sales team members by providing them with necessary documentation, training materials, and system access.
**4. Strategic Support to the Sales Director**:
- **Market Research**: Conduct basic market research and competitive analysis to provide the Sales Director with insights into market trends and opportunities.
- **Performance Monitoring**: Help the Sales Director monitor key performance indicators (KPIs) and sales targets, providing regular updates on team and individual performance.
- **Project Management**: Assist in the planning and execution of sales projects, campaigns, and events.
- **Pipeline Management**: Help the Sales Director manage the sales pipeline by tracking the progress of leads and opportunities, ensuring they move efficiently through the sales funnel.
Pay: Up to ₹28,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Application Question(s):
- What is your current salary?
- What is your expected salary?
- Are you ready to relocate?(Near Hebbal, Bangalore)
Work Location: In person
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