Associate - Cyber Security

2 weeks ago

Chennai Tamil Nadu, India SoftwareOne Full time

Job Function: Software & Cloud Services The role:

- Associate - Security Specialist function is to own and
collaborate with the team in terms of delivering and supporting security solutions based on
customer requirements and industry knowledge.
- Perform health checks on security solution regularly and help detect incidents before there is any impact
- Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution;
- Fix security related service issues as they occur and follow up with after action reviews; and
- Follow Incident, Request, Problem, Change and Access Management processes based on ITIL and our IT-service management tool

What we need to see from you:

- Minimum 2 to 4 years demonstrated ability working in a Security Operation Centre monitoring, detecting, triaging and supporting security solutions related to M365 Intune and Defender
Firewalls, IPS/IDS, etc
- Have a good understanding and awareness of 2 or more of the following:
Ø Proof Point
Ø Intune / Defender
Ø Trend Micro Deep Security
Ø Trend Micro ApexOne
Ø Qualys Guard / Metasploit / Nessus Tenable
Ø Microsoft M365 MDM, Security and Compliance
Ø Splunk Enterprise and Security
Ø CyberArk
- Have a good understanding of ticket management and service requests
- Have a good understanding of Security Operations and Service Delivery
- Exposure to ISO 27001, PCI related certification and compliance practices
Awareness and expertise of using at least 1 Enterprise Ticketing system
ITIL processes in supporting Security Solutions and Service Delivery
- Engineering Degree or equivalent experience in Computer Science or Technical Degree with certifications in
Information Technology or Information Security
- Cisco certifications such as CCNA
- Microsoft certifications such as MCSA, MS-100, MS-101 and MS-500
- Technical Certifications in TrendMicro, FireEye, Proofpoint, Qualys, Cisco, Cloud
Raxak, KnowBe4, Splunk, CyberArk, Okta, Digital Guardian, McAfee CASB Security
Products Preferred
- Good command in English, other foreign languages are a plus;
- Good cross-cultural interpersonal skills
- Ability to communicate effectively with various teams and customer;
- Be a great teammate and Fast Learner;
- Share best practices and proactively suggest continuous improvement;
- Raise operational issues to management when needed;
- Willing to work in 24x7 shifts

Why SoftwareOne?:
Accommodations:
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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