Telesales Executive

_**Key Responsibilities**:_

**Sales and Lead Generation**:

- Contact potential clients via phone to introduce and promote video monitoring services.
- Identify customer needs and present tailored solutions to address those needs.
- Maintain a strong pipeline of leads and follow up consistently to close sales.

**Product Knowledge**:

- Develop in-depth knowledge of the company’s video monitoring services, features, and benefits.
- Stay updated on industry trends and competitor offerings to effectively position the company’s services.

**Customer Engagement**:

- Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
- Address client inquiries and objections confidently to secure commitments.

**Targets and Reporting**:

- Meet or exceed monthly sales targets and key performance indicators (KPIs).
- Maintain accurate records of interactions, sales, and follow-ups in the CRM system.
- Provide regular updates and feedback to the sales manager regarding client interactions and sales progress.

**Collaboration**:

- Coordinate with the marketing and operations teams to align sales strategies with promotional campaigns.
- Work with technical support to resolve customer concerns promptly.
- **Qualifications and Skills**:_

**Educational Background**:
Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

**Experience**:
Minimum of 1-2 years of experience in telesales, customer service, or a related field.

**Technical Skills**:
Familiarity with video monitoring services or security solutions is an advantage.
Proficiency in CRM software and Microsoft Office Suite.

**Soft Skills**:

- Strong verbal and written communication skills.
- Persuasive and confident in delivering sales pitches.
- Excellent listening and negotiation skills.
- Ability to handle objections and rejections positively.

**Other Attributes**:

- Self-motivated and goal-oriented.
- Ability to multitask and manage time effectively.
- Team player with a customer-focused approach.

**Benefits**:

- Competitive base salary with attractive performance-based incentives.
- Professional growth opportunities within a dynamic team environment.
- Training and development programs to enhance skills and product knowledge.
- Health benefits and other perks as per company policy.

**Job Types**: Full-time, Permanent

Pay: ₹23,000.00 - ₹48,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Rajpura, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 3 years (required)
- Sales: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

Expected Start Date: 10/02/2025