Intern-to-hire

6 days ago


Hyderabad Telangana, India ekincare Full time

**Positions**:

- Intern-to-Hire - Customer Support
- Intern-to-Hire - Operations

**Location**: Hyderabad (Work from Office)

**Address**:ekincare, Skootr Forest, Block C, RMZ Futura, HITEC City,

Hyderabad, Telangana 500081
- **
Reporting to**: Respective Managers (Customer Support, Operations)
- ** Stipend**: ₹15K per month
- ** Internship Duration**: 3 months
- ** Full-Time Conversion**: Based on performance
- ** Post-Conversion Salary**: ₹2.52 LPA

**Responsibilities**:
**Intern - Customer Support**:

- Identify customer needs, resolve issues, and provide solutions.
- Generate revenue through upselling and understanding customer requirements.
- Analyze situations and make business decisions to ensure seamless customer experience.

**Intern - Operations**:

- Manage backend operations, including appointment confirmations, client coordination, and escalations.
- Prepare SOD & EOD reports and follow up on inquiries.
- Coordinate with insurers on OPD claims and inclusions/exclusions.
- Communicate effectively with corporate customers and internal stakeholders.

**Key Details**:

- ** Weekly Off Policy**: During the internship, interns will have 1 day off per week. Upon full-time conversion, they will be entitled to 2 days off per week.

**Eligibility**: Any graduate (2022, 2023, or 2024 pass-out) with a minimum of 60% marks.

**Skills Required**:

- Strong communication in English
- Multi-tasking ability
- Good Excel, problem-solving, and decision-making skills
- Self-motivated and flexible

**Benefits**:

- Be part of a high-growth, innovative health tech startup.
- Enjoy attractive compensation, incentives, and health-sponsored benefits.

**About ekincare**:
Join the fastest-growing health benefits platform in India. ekincare is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.

If you are ambitious, willing to unlearn and relearn in a fast-growing start up and looking to make an impact in millions of employees’ lives and make India Inc. healthy, ekincare is the right place.


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