Current jobs related to Front Office Assistant - Kovalam - Somatheeram Ayurvedic Health Resort
-
Front Office Supervisor
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timePrimarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction. Responds in a professional and courteous manner to guests by providing accurate and timely information and services. You will also ensure hotel charges are processed diligently to guest's accounts, invoices are...
-
Hotel Reservations Executive
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeResponds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...
-
Reservations Agent
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeResponds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...
-
Reservation Executive
1 week ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeResponds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...
-
Reservation Executive
1 week ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeResponds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations...
-
F&b Attendant
1 week ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeGreets guests and presents them with the menu. - Informs guests about the special items for the day and menu changes if any. - Suggest food and beverages to the guest and also try to upsell. - Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system. - Obtaining revenues, issuing receipts,...
-
Resident Medical Officer
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeTo be part of a team providing 24 hour medical cover and immediate first line resuscitation to any guest at Somatheeram Ayurvedic Hospital and Yoga Center, visitor or staff member as required. To assist in the management of patients and provide back-up support to the medical officers. - A professional approach must be adopted with all patients, staff and...
-
Resident Medical Officer
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeTo be part of a team providing 24 hour medical cover and immediate first line resuscitation to any guest at Somatheeram Ayurvedic Hospital and Yoga Center, visitor or staff member as required. To assist in the management of patients and provide back-up support to the medical officers. - A professional approach must be adopted with all patients, staff and...
-
Ayurveda Nurse
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full timeAttend the IP and OP duties as per the instructions of the duty Medical Officer in charge of the IP. - Will be responsible for the safety of the IP hospital equipment, distribution of medicines, diet etc. - Supervise the upkeep and ensure that the treatment room/hospital and the surroundings are clean and tidy, before the rounds by the Medical Officer....
-
Restaurant Captain
2 weeks ago
Kovalam, India Somatheeram Ayurvedic Health Resort Full time* - Always greet and welcome guests promptly in a warm and friendly manner. - Always thank and give fond farewell to guests conveying anticipation for their next visit. - Assist guest with table reservation. - Assist guest while seating. - Ensure guest are serviced within specified time. - Has a good knowledge of menu and presentation standards. - Speak with...
Front Office Assistant
3 weeks ago
*
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check
- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
- File room keys ( only for manual room key hotels)
- Knows how to use front office equipment.
- Process guest check-outs.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
- Follows procedures for issuing and closing safe deposit boxes used by guests.
- Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
- Uses proper telephone etiquette.
- Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
- Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.
- Advise guest of any messages, mail, faxes, etc. received for them.
- Inform guest of the room safe and mini-bar key and room key procedures.
- Issue parking passes/validate valet parking tickets.
- Communicate services and amenities of the hotel to guests.
- Obtain proper identification for tax-exempt guests and attach the form to registration card.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
- Attends department meetings.
- Reports any unusual occurrences or requests to the manager or assistant manager.
- Knows all safety and emergency procedures, Is aware of accident prevention policies.
- Maintains the cleanliness and neatness of the front desk area.
- Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.
- Advise guest of any messages, mail, faxes, etc. received for them.
**Job Types**: Full-time, Permanent
**Salary**: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Food provided
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Experience**:
- hotel front office: 4 years (required)
- total work: 6 years (preferred)
