IT Servicenow Solution Architect

8 hours ago


Bengaluru, India SAP Full time

**We help the world run better**

**The Team**

By creating this solution, we serve all SAP lines of business (e.g. Ariba, Fieldglass, S/4, SFSF) and cross teams (e.g. ECS, GCS, CS&I).

**The Role**

As an IT Senior Solution Architect on our team, you will drive architectural design to implementation of our Customer & IT Service Management landscape used by thousands of users across the globe. You will closely collaborate with business owners, product managers, product owners and other experts in an agile environment.
- Leading solution architecture for Customer & IT Service Management
- Responsible for architectural design, development, and refactoring across multiple agiles teams
- As a Solution Architect, act as thought leader for other team members
- Drive continuous improvements with focus on quality, stability, usability, maintainability
- Establish a trusted partnership with our internal business and technical counterparts and act as “ONE TEAM” from delivery to operation
- Become proficient with business processes implemented in the solution and look for opportunities to simplify

**The Role Requirements**
- Academic degree (Bachelor or Master) in Information Technology, Software engineering, business informatics or related fields
- 8+ years of professional working experience in architecture development or comparable
- Subject matter expert in one or more business domain(s)
- Experience in designing large-scale IT systems
- Experience in ServiceNow Platform as an architect
- Knowledge of Agile (SAFe) implementation methods is a plus
- Knowledge of Enterprise Architecture Frameworks (e.g. TOGAF, SAP EAF, Gartner, Zachman) and EA reference models is a plus
- Leader and team player - give guidance and show excellent coordination skills, including conflict management
- Excellent interpersonal, presentation, communication and negotiation skills and be an interface to different stakeholders talking “different languages”
- Strategic thinking, strong problem-solving and analytical skills
- Quick learner, passionate, motivated and self-managed
- English language skills

**We build breakthroughs together**

**We win with inclusion**

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 371132 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.



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