International Voice Process

2 days ago

Noida Sector Noida Uttar Pradesh, India consign Space solution Full time

Job Title**:Customer Support Representative - International Voice & Blended Process**

Location: Noida, sector 60

Employment Type: Full-time

Shifts: Rotational (Including Night Shifts)

Experience: 1-3 years (Freshers can apply)

**Key Responsibilities**:

- Handle inbound and outbound calls for banking process.
- Provide accurate information and resolve customer complaints/issues.
- Maintain a high level of professionalism and empathy during interactions.
- Follow standard operating procedures and guidelines for quality service.

**Skills & Qualifications**:

- Excellent verbal and written communication skills in English.
- Strong problem-solving and active listening skills.
- Abiity to handle high-pressure situations and escalations.
- Experience in customer support, voice process, or blended process is a plus.
- Flexibility to work in rotational shifts (including night shifts and weekends).

**Perks & Benefits**:

- PFs are provided.
- 5 days a week.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹500,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 9216833912

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