
Tele Caller Executive
5 days ago
Company Overview:
WashCraft is a premier dry-cleaning and laundry service provider committed to delivering exceptional care for your favorite garments and articles. With our state-of-the-art facilities, skilled professionals, and customer-centric approach, we aim to revolutionize the cleaning service experience for our customers.
**Key Responsibilities**:
- Engage with customers via phone to provide information about services and promotions.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions in the database.
- Collaborate with the sales team to identify potential leads and support sales initiatives.
**Required Skills and Qualifications**:
- High school diploma or equivalent; additional education is a plus.
- Previous experience in telemarketing, customer service, or sales is preferred.
- Excellent verbal communication skills with a friendly and engaging tone.
- Strong organizational skills and attention to detail.
- Proficient in using computer systems and customer relationship management (CRM) software.
**Job Types**: Full-time, Fresher
Pay: ₹8,086.00 - ₹10,073.41 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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