Customer Assistant

2 weeks ago


Chandigarh, India Spiink Full time

PLEASE ONLY APPLY FOR THIS IF YOUR HOMETOWN IS CHANDIGARH / PANCHKULA / MOHALI / ZIRAKPUR, THOUGH THIS JOB IS COMPLETELY WORK FROM HOME

Spiink, a luxury fashion label operating from Chandigarh, India is currently hiring SALES & MARKETING COORDINATOR Our headquarter is based in Chandigarh, we have our flagship store at the same location

Spiink is run by ISHITA DAHUJA, she did her education from UNIVERSITY OF WARWICK, UK & LONDON COLLEGE OF FASHION, UK She's here to give you all a global exposure and make her brand the next international brand. If you have the zeal to get the next international exposure here in Chandigarh, you are at the perfect place

Talking about the JOB, The initial 2 months TRAINING is just to check if you are capable of the work and job roles If we find everything is perfect, you would be automatically be promoted to a full time job position in our company

**Responsibilities**:

- Customer Interaction - Abandoned checkouts, COD Approval, Design approvals from customer, social media/WhatsApp queries, Follow ups, sending tracking links
- Collaborations
- Social Media Handling - Sundays
- Social Media Coordination
- Exhibition Sales
- Website Coordination
- Order Management
- Evaluating and optimizing marketing and pricing strategies.
- Analyzing market trends and preparing forecasts.
- Generating new business leads.
- Increasing brand awareness and market share.
- Developing and managing the marketing department's budget.
- Overseeing branding, advertising, and promotional campaigns.
- Promoting our brand at trade shows and major industry-related events.
- Keeping informed of marketing strategies and trends.
- Should have fashion knowledge as well.
- Should have basic fashion knowledge.
- Should be able to use language and currency convertor.
- Should be able to use Microsoft office.
- Should know basic graphics on canva.

**Requirements**:

- Bachelor's degree in marketing, fashion, business administration, or similar.
- A master's degree in a relevant field will be advantageous.
- Extensive knowledge of marketing strategies, channels, and branding.
- Superb leadership, communication, and collaboration abilities.
- Exceptional analytical and problem-solving skills.
- Strong time management and organizational abilities.

**Salary**: ₹5,000.00 - ₹6,000.00 per month

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)



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