Telecaller and Receptionist

**Key Responsibilities**:
1. **Outbound Calls**:

- Make outbound calls to potential customers or clients to promote products/services.
- Follow up on leads and close sales.

2. **Customer Interaction**:

- Handle inbound calls from customers with inquiries.
- Provide detailed information about the products/services offered.
- Address customer queries and resolve any issues.

3. **Data Management**:

- Maintain accurate records of all interactions with customers in the CRM system.
- Update customer information as required.

4. **Sales Targets**:

- Meet or exceed daily/weekly/monthly targets for calls and sales.

5. **Feedback Collection**:

- Gather customer feedback and report it to the relevant department for product/service improvement.

6. **Team Collaboration**:

- Work closely with the sales and marketing teams to understand current promotions and campaigns.
- Share insights and suggestions to improve customer outreach strategies.

**Qualifications**:

- High school diploma or equivalent; a degree in any field is a plus.
- Proven experience as a Telecaller or in a similar sales/customer service role.
- Excellent verbal communication skills.
- Ability to handle rejection and remain positive.
- Good organizational and time-management skills.
- Proficiency in using CRM software and Microsoft Office.

**Working Conditions**:

- This role is typically based in an office environment, though remote work options may be available.
- The job may require working in shifts, including evenings and weekends.

**Benefits**:

- Competitive salary with performance-based incentives.
- Opportunities for career growth and development.
- Training programs to enhance skills.

**Application Process**:

This description can be tailored to match the specific needs and expectations of the employer.

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person