Guest Relation Executive

2 days ago


Chandigarh, India VTC TRADEWINGS PVT LTD Full time

**We are hiring for Guest Relation Executive for Chandigarh location.**
**Qualification
- Any Graduate**
**Experience
- 3years-5 years**
**Salary
- 30k-40k**

**Industry work in - Preferable Hotel Background.**
**GRE DUTIES AND RESPONSIBILITIES**:

- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition, town attractions, activities etc.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Co-ordinate with housekeeping for clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Positive attitude and outgoing personality is essential.
- Able to work morning, evening, weekend, holiday, and overnight shifts.

**PREREQUISITES**:

- Good guest interaction skills.
- Good listening skills.
- Sound decision making.
- Good interpersonal and communication skills.
- Leadership/People management.

**Please Feel free to contact undersigned for any queries and contact-
+91-XXXXXXXXXX
/7302000149**

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Chandigarh, Chandigarh - 160020, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)



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