Fund Accounting

Why this role is important to us:
The team you will be joining is will be responsible for the client services & Client delivery management roles for fund accounting and custody services we offer our clients.

What you will be responsible for:

- Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk
- Ensure deadlines / deliverables are met in accordance with the SLA provisions
- Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales
- Assist clients effectively with “New Account / Market Opening” requests and AD Hoc transitions or re-structuring
- Complete accurate non-standard or ad hoc reporting to clients within deadlines
- Ensure that all clients are billed promptly and assist in the follow up of any aged debt
- Review operating procedures and ensure they are updated.
- Ensure timely and accurate completion of team checklists as required
- Maintain specialist knowledge and skills that are essential in performing the role effectively
- Proactively share new ideas / process enhancements that could result in a benefit to the team

Manage Relationships / Communication
- Ensure the line manager and others, as appropriate, are kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given.
- Regularly contribute to projects impacting the wider group
- Build strong relationships with COE’s
- Participate in shared service/client conference calls or meetings
- Provide feedback on Shared Services/COEs and maintain issues logs
- Build strong relationships with our clients through the provision of daily support and prompt resolution of all accounting and custody queries.
- Display a culture of individual ownership of tasks to embed a clear individual sense of account

What we value:
These skills will help you succeed in this role:

- Client focus: - Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.
- Leadership Focus - Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement.
- Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.
- Performance Focus: Provide excellent service to clients through a results-oriented mindset
- Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk.

Qualifications:

- Equivalent to a BS degree in Finance, Business or related field.
- At least 6 years of related Custody and/or Fund Accounting experience
- Knowledge of securities language and legal requirements.
- Good interpersonal, organizational and management skills.
- Solid understanding of operational functions within Custody and/or Fund Accounting

Additional requirements:

- Must have strong Excel and PowerPoint skills
- Must be able to work in a fast paced environment with global stakeholders and possess exceptional ability to prioritize work priorities.
- Must possess strong verbal and written communication skills.
- Must have the initiative and capability to collaborate with a diverse stakeholder base to deliver timely and high quality output
- Must be highly organized with strong attention to detail