Front Desk Executive

6 days ago

Madhapur Hyderabad Telangana, India Elemmentz Living Pvt. Ltd. Full time

**Job Summary**

The Front Office Executive will serve as the first point of contact for guests/clients/business partners visiting the organization. This role requires excellent interpersonal and communication skills to manage guest interactions, ensure smooth operations at the front desk, and maintain a welcoming environment.

**Key Responsibilities**

**Guest Handling**:

- Greet and welcome guests as they arrive at the reception of the organization.
- Direct guests to the relevant staff or sections of the organization.

**Administrative Tasks**:

- Maintain the front desk area in an organized and professional manner.
- Maintain records of guest visits, inquiries, and appointment bookings.
- Managing the first aid requirements of the organization.
- Manage the office stationary and housekeeping requirements.

**Coordination**:

- Coordinate with the internal team to ensure guests are attended promptly.
- Handle appointments for meetings & client visits if required.
- Support the management team in day-to-day operations and special events.

**Documentation**:

- Maintain and update guest databases.
- Maintain and update Stationary and Housekeeping database.
- Handle basic billing and payment receipts as and when required.

**Customer Experience**:

- Address guest feedback or complaints politely and escalate when needed.
- Ensure the premises maintains a friendly atmosphere.

**Requirements**:

- **Education**: Minimum graduate degree.
- **Experience**: 1-2 years in customer service/front office roles (preferred in retail or showroom environments).

**Skills**:

- Strong communication and interpersonal skills.
- Proficiency in MS Office (Word, Excel).
- Fluency in English, Hindi and Telugu.
- Positive attitude, professionalism, and grooming is a must have skill.

**Benefits**
- Competitive salary package.
- Opportunities for professional growth and training.

**Job Types**: Full-time, Permanent

Pay: From ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Fixed shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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