Matrimonial Counsellor

We are seeking an empathetic, well-spoken, and culturally aware **Matrimonial Counsellor** for our **Muslim matrimonial platform**. The role involves guiding users through the matchmaking process, converting leads, and ensuring a smooth, respectful, and confidential experience

**Experience**: 2-3 Years

**Designation**:Matrimonial Counsellor

**Key Responsibilities**
- Engage with incoming leads, explain services clearly, and convert leads into active users.
- Understand user preferences and recommend suitable matches within the Muslim matrimonial community.
- Assist users with profile creation, communication support, and follow-ups.
- Conduct sensitive conversations with professionalism and confidentiality.
- Address user queries and resolve concerns promptly.
- Maintain accurate logs of leads, interactions, and progress.

**Requirements**:

- Must be an empathetic, well-spoken, and culturally aware about the muslim community
- Good communication skills are mandatory.
- Excellent convincing and lead conversion skills.
- Hindi, English, and Urdu language proficiency is mandatory.
- Experience in counselling, sales/lead conversion, or customer service.
- Understanding of Muslim marriage customs and cultural nuances.
- Patient, empathetic, and professional approach.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person